Frequently Asked?

Translation missing: en.accessibility.collapsible_content_title

I want to change my delivery address.

From the account setting, you can change your delivery address or you can connect with our support team.

What if I don't know my Pi/Halo Ring size?

You must check the size guide page or you can connect with our support team for assistance. 

Is there a warranty for the product? How do I claim a warranty?

Yes, there is a product warranty. You can read our policy or you can connect with our support team

When are returns acceptable?

We suggest to read our return/refund policy.

Damaged product received.

In such cases, we require that Items be used. All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.

Translation missing: en.accessibility.collapsible_content_title

I want to change my delivery address.

From the account setting, you can change your delivery address or you can connect with our support team.

What if I don't know my Pi/Halo Ring size?

You must check the size guide page or you can connect with our support team for assistance. 

Is there a warranty for the product? How do I claim a warranty?

Yes, there is a product warranty. You can read our policy or you can connect with our support team

When are returns acceptable?

We suggest to read our return/refund policy.

Damaged product received.

In such cases, we require that Items be used. All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.

Translation missing: en.accessibility.collapsible_content_title

I want to change my delivery address.

From the account setting, you can change your delivery address or you can connect with our support team.

What if I don't know my Pi/Halo Ring size?

You must check the size guide page or you can connect with our support team for assistance. 

Is there a warranty for the product? How do I claim a warranty?

Yes, there is a product warranty. You can read our policy or you can connect with our support team

When are returns acceptable?

We suggest to read our return/refund policy.

Damaged product received.

In such cases, we require that Items be used. All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.

Translation missing: en.accessibility.collapsible_content_title

I want to change my delivery address.

From the account setting, you can change your delivery address or you can connect with our support team.

What if I don't know my Pi/Halo Ring size?

You must check the size guide page or you can connect with our support team for assistance. 

Is there a warranty for the product? How do I claim a warranty?

Yes, there is a product warranty. You can read our policy or you can connect with our support team

When are returns acceptable?

We suggest to read our return/refund policy.

Damaged product received.

In such cases, we require that Items be used. All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.

Translation missing: en.accessibility.collapsible_content_title

What does the Pi Ring charging dock do?

The Pi Ring dock is a portable way of charging your Pi Ring or Pi Ring pro on the go. It eliminates the need of having to charge your ring from a wall outlet. The Pi ring charger dock can charge your ring upto 10 times on a single charge.

Does the charging dock work with Pi Ring and Pi Ring Pro?

Yes, the Pi Ring charge dock can be used with Pi Ring or Pi Ring Pro.

I don't wish to buy the charging dock. Does my Pi Ring come with a charging cable?

Yes, you will receive a small charging cable inside your Pi Ring or Pi Ring Pro box.

Translation missing: en.accessibility.collapsible_content_title

I want to change my delivery address.

From the account setting, you can change your delivery address or you can connect with our support team.

What if I don't know my Pi/Halo Ring size?

You must check the size guide page or you can connect with our support team for assistance. 

Is there a warranty for the product? How do I claim a warranty?

Yes, there is a product warranty. You can read our policy or you can connect with our support team

When are returns acceptable?

We suggest to read our return/refund policy.

Damaged product received.

In such cases, we require that Items be used. All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.